Privacy Statement
Introduction
Parks and Leisure Australia is committed to protecting
your personal information by complying with the information
privacy principles set out
in the Information Privacy Act 2000 (IPP''s). We are
also committed to respecting the privacy of everyone
who visits our website (parks leisure.com.au).
The term "users" in this statement refers
to anyone who wishes to access information concerning
Parks and Leisure Australia by using
www.parks-leisure.com.au.
Personal Information
"Personal information" means information or
an opinion (including information or an opinion forming
part of a database), that is recorded in any form and
whether true or not, about an individual whose identity
is apparent, or can reasonably be ascertained from the
information or opinion.
Links
PLA Website is not knowingly linked to sites that are
invasive of privacy. However, the Parks and Leisure
Australia privacy policy and this statement do not apply
to linked sites. When you link to another site, we recommend
you read the privacy statement of that site to familiarise
yourself with its privacy policy.
Collection, use and disclosure
of personal data
Collection
Parks and Leisure Australia will only collect personal
information that is necessary for it to perform its
functions and activities. For example,
Parks and Leisure Australia may collect contact details
to enable you to use or access a service provided by
Parks and Leisure Australia, to resolve any queries
you may have, or to enable you to pay an account by
credit card, or a host of other inquiries.
In most cases, Parks and Leisure Australia will collect
personal information directly from you. That could occur
when you deal with us over the telephone, send us correspondence
(by letter, e-mail or fax), or when information is voluntarily
submitted through our web site. The information may
include your name, home or work address and telephone
number, and e-mail address. It may also include in some
situations sensitive information such as membership
of a professional or trade association.
Use and Disclosure
The primary purpose of collecting personal information
is to enable Parks and Leisure Australia to carry out
its functions. Personal information
will be used for that purpose, and in other cases where
consent has been given.
Your personal information may be disclosed to our contractors
(third party service providers) where an outsourced
function so requires.
Personal information may be disclosed to those service
providers but only so that they can provide the services
that Parks and Leisure Australia has contracted out
to them. Those contractors are required to be bound
by the information privacy principles in the same way
and to the same extent as Parks and Leisure Australia
is bound.
Parks and Leisure Australia may otherwise use or disclose
your personal information where required or authorised
by law, which may include emergency situations and assisting
law enforcement agencies.
We may also use your personal information to provide
you with information about other services or activities
offered or available through
Parks and Leisure Australia. If you would prefer not
to receive this information, please let us know and
we will respect your request.
Protection of personal information
Parks and Leisure Australia will take reasonable steps
to: protect the personal information it holds from misuse
and loss and from unauthorised access, modification
or disclosure; and destroy or permanently de-identify
personal information if it is no longer needed for any
purpose.
Where is it lawful and practicable, you will have the
option of not identifying yourself when entering transactions
with Parks and Leisure Australia.
Parks and Leisure Australia will only transfer personal
information about you to an organisation or individual
outside Victoria if that transfer is lawful under the
Act.
Your personal information will be used and disclosed
as required to enable us to provide you with a service
you have requested, or otherwise to enable us to carry
out our functions.
Anonymous access to www.parks-leisure.com.au
You can access and browse Www.parks-leisure.com.au anonymously,
without disclosing your personal information. We will
only record your e-mail address for the purpose of replying
to your message and any other contact details you provide
will not be retained for any purpose without your consent.
Individual users cannot be identified from the anonymous
statistics the server automatically generates. In the
event of an investigation into suspected unlawful or
improper activity, a law enforcement agency or government
agency may exercise its legal authority to inspect the
web server''s records.
www.parks-leisure.com.au does not retrieve or record
any personal information except that which you provide
freely in response to a specific query via one of the
site''s feedback forms. We do not use this information
for direct marketing. Any personal information you provide
will only be used for the purposes for which it is intended.
Access to your personal information
Parks and Leisure Australia will (unless an exemption
applies) at your request provide you with access to
the personal information we hold about you. If you need
to access or correct any personal information we hold
about you, please contact us by writing to the Privacy
Officer whose contact details are set out below.
You should provide Parks and Leisure Australia with
as much detail as possible about the particular information
you seek, in order to assist us to retrieve it. A reasonable
access fee may be charged to cover Parks and Leisure
Australia''s costs of providing the information to you.
In certain circumstances, Parks and Leisure Australia
may not be required by law to provide access or to correct
your personal information. If that is the case you will
be provided with reasons for that course of action.
Parks and Leisure Australia will take reasonable steps
to make sure that the personal information collected,
used and disclosed is accurate, complete and up-to-date.
Requests for access will be dealt with as quickly as
possible. If Parks and Leisure Australia decides to
refuse access, reasons will be provided.
Although Parks and Leisure Australia will take reasonable
steps to ensure that your personal information is accurate,
complete and up-to-date,
if you request correction, Parks and Leisure Australia
will take reasonable steps to correct the information
or discuss an alternative action
with you.
For access to your personal information, to make a complaint
about a breach of your privacy, or for advice on how
your personal information
is collected or used, please contact Parks and Leisure
Australia''s Privacy Officer in writing.
Details:
Privacy Officer
Parks and Leisure Australia
15 Neale St
Bendigo Vic 3550
office@parks-leisure.com.au
